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Never again will I purchase from Aldo! Wish I could award zero points for this company. Also, wished I had read some of these reviews before I purchased my boots! The zip broke on one of the boots, after just a handful of wears. Sent them photos showing just how little they had been worn, also clearly showing the Aldo brand. They were just not interested without proof of purchase, quite patronising reply in my opinion, they understood how "frustrated" I was! So I'm estimating that the boots cost per wear was around £30! I'm now faced with a £90 repair bill for both zips to be replaced, so really not worth it financially. They have lost another customer, and will never recommend them. Very short-sighted approach in my opinion. Goodwill goes a long way with customers, inflexibility however does not! Terrible quality Terrible quality! Poor customer service. You will be disgusted to see their shoe quality. After wearing few times the sole is coming off and yet they don't want to exchange or refund.